BABY BOOMERS AND CYNICISM

Are your words honest?  Gen Xer's have been bombarded with negative news regarding organizations.  Twenty four hour news delivery guarantees bad news will be broadcast the instant it occurs.  Gen Xer's trust of systems and other human beings is low.  They can recite a litany of broken promises made by governments, religious institutions, educational institutions and business enterprises, not to mention broken promises made by married couples to remain faithful and avoid divorce court.  So, when organizational promises are made, Gen Xer's adopt a wait and see mentality.  They wait to see you break your word.  So, if you say your organization is dedicated to quality, you better be able to point out concrete examples that demonstrate that's a fact.  Gen Xer's want and deserve the truth.